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WHEN I SYNC MY BALL IT SAYS THAT IT IS IN TRY ME MODE
To make sure that your ball is NOT in Try Me mode, bounce your ball and see how many times the LED screen lights up. If it lights up 2 times then it is in Try Me mode. If it lights up 3 times then it is in game mode!
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HOW DO I GET MY BALL OUT OF TRY ME MODE?
To get your ball out of TRY ME MODE, plug your ball in to your smart device using the ball’s internal cord and your headphone jack. Press and hold the orange send button inside ball for 5 seconds. Now unplug your ball and start bouncing.
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HOW DO I HOOK UP MY BALL THE FIRST TIME?
Your ball will connect with most smart devices via the auxillary jack. Download the free MASTER A MILLION app on any Apple or Android device. Unscrew the back of the ball with a flat object, such as a coin, to expose the aux cord. Plug it into your smart device and you will be prompted to create an account. You are now ready to start bouncing.
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HOW DOES THE BALL COUNT?
Each time you bounce your ball it will log a count. You can view this on the spot by looking into the display on the ball. If you want to view your bounces among others, just plug your ball into your smart device and the app will add your bounces and show you how you compare among the rest of the world.
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MY BOUNCES ARE NOT REGISTERING ON MY SMART DEVICE?
Make sure you are hitting the send button so your ball knows to talk to your smart device. After plugging in the aux cord hit the send button located right below the cord inside the ball, your bounces will go right into your account.
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CAN I BOUNCE THE BALL INDOORS?
The ball will bounce on any hard surface but we are not sure your family will appreciate the noise, especially if you are trying to get to a million.
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CAN I BOUNCE THE BALL OUTDOORS?
The ball will bounce on any hard surface just be safe and stay out of road or near cars.
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HOW CAN I VIEW STATS BY USER NAME OR WHO HAS THE MOST BOUNCES?
Click on 'STATS' to view bounce counts. Click on 'ABC' to view users or countries in alphabetical order. Click on '123' to view which user or country has the most bounces.
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MY SMART DEVICE RECOGNIZES MY BALL BUT WILL NOT UPLOAD THE COUNT
Make sure your microphone on your smart device or tablet is enabled for the Master A Million™ app. Go to settings and scroll down until you see the Master A Million™ app and enable the microphone. The app will now upload the bounces.
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WHY DOES MY BALL LIGHT UP DIFFERENT COLORS?
That's a great thing. It means you are reaching bounce milestones. The ball will flash a different color as you progress to one million. Once you have bounced to one million, your ball will flash all the colors; blue, purple, green, orange, red.
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I THINK THE BATTERY DIED ON MY BALL.
If you need to replace the battery in the ball before you reach one million, you can do this easily without losing your bounce count. Unscrew the back of the ball, pull out the aux cord to locate the battery compartment. Unscrew the battery door screw and replace the button cell battery DC3.OV, CR 2032.
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MY BOUNCE COUNT ON THE APP AND WEBSITE WENT BACK TO A LOWER AMOUNT
There may have been an issue with the last sync of your bounce count. Just unplug your ball, and then plug it in again and re-sync it. The bounce count on the app and website will be restored to what is on your ball.
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